This privacy statement describes Kofax Inc. and its affiliates' use of your data. Reference in this policy to "Kofax", "we" or "us" shall mean Kofax, Inc.
We at Kofax are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personal data collected by or submitted to us (or carefully selected third parties acting on our behalf).
Below we explain in more detail how we process your personal data. For purposes of this privacy statement, "personal data" means any information that relates to you and identifies you personally, either alone or in combination with other information available to us.
We collect personal data when:
The types of personal data collected include:
We also collect information on the use of our website via cookies. Please view the section "Cookies" below for more information.
Whenever we collect personal data directly from you, we will indicate whether the provision of personal data is mandatory. Such will be the case where we require personal data to comply with legal or contractual obligations: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, the active provision of requested personal data is optional.
We will use your personal data for the following purposes:
More information about how we have balanced our legitimate interest with your privacy interests can be obtained upon request through [email protected].
For compliance with applicable laws and protection of our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
In addition, we will send you, based on your consent (if required), direct marketing communication in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners. You can withdraw your consent at any time ("opt out"); see the section "What are your rights?" below. In case of electronic direct marketing you can opt out by following the instructions in the communication.
If necessary to perform a service you request from us, to execute an order you have placed or to follow-up on your enquiries, we will share your information with other Kofax entities or third party service providers, for example email and hosting providers, suppliers and delivery services.
We (or any third party on our behalf) disclose or transfer personal data to others as follows:
Third party service providers will process your information on behalf of Kofax for the purposes above. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your information.
We may transfer your personal data to our Kofax affiliates or third parties (e.g., service providers) overseas, which may involve the transfer of personal data to countries outside the European Economic Area which have different data protection standards to those which apply in the European Economic Area.
The international footprint of Kofax involves a large number of transfers of personal information between different subsidiaries, as well as to third parties located in the countries where we do business. For example, Microsoft Azure and Amazon Web Services (AWS) involved in transfer of personal data.
Some of these countries are subject to a European Commission adequacy decision. For other countries, we have put in place European Commission-approved standard contractual clauses within the Kofax group or with the relevant third party to protect this personal data. We also rely on other permitted data transfer mechanisms such as relying on third party corporate rules (approved by EU data protection authorities and put in place to protect your personal data). You have a right to ask us for a copy of the safeguard used (by contacting us as set out below).
Our websites and services are not directed at children. We do not knowingly collect Personal Data from children under the age of 13. We do not knowingly collect Personal Data for children between 13-18 unless we have obtained consent from a parent or guardian, or such collection is subject to a separate agreement with us or the visit by a child is unsolicited or incidental. If you believe we have mistakenly or unintentionally collected Personal Data of a minor without appropriate consent, please contact us at [email protected] and we will take steps to delete their Personal Data from our systems.
We retain information about you only for as long as we need it for the purposes for which it was collected. After that time your personal data will be erased (unless we have the statutory right or obligation to further keep this data).
For example, if you are a customer of Kofax, we will keep your information for the duration of the contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. The criteria to determine the storage period are statutory and contractual requirements, the nature of our relationship with you, the nature of the data concerned, technical necessities. Laws may require us to hold certain information for specific periods.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your request). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place technical and organisational measures to safeguard and secure the information we process from you.
You have the right to ask us:
and you may also:
These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, you can contact our Data Protection Officer at [email protected].
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Kofax uses cookies (small text files placed on your device) and similar technologies to provide our website and online services and to help collect data.
Types of cookies we use:
You can usually use the browser that you are viewing this website through to enable, disable or delete cookies. To do this, follow the instructions provided by your browser.
Kofax has pledged to adhere to the fundamental principles of privacy and data protection. We therefore regularly review this privacy statement. We may update this privacy statement from time to time to keep it up to date. If we make significant changes to this privacy policy, we will inform you by posting a notification on the website along with an updated version of the privacy statement.
If you have any comments or questions regarding our Online Privacy Policy or about the processing of your personal data, please contact us at [email protected].